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Toshiba AC Adapters Sold with Portable DVD Players

CPSC Recall #08-015 — October 8, 2007

Recall Summary

Recall Number08-015
Recall DateOctober 8, 2007
Remedy TypeReplace
Units AffectedAbout 142,000
Manufactured InChina

Where It Was Sold

Consumer electronics stores nationwide from January 2005 through April 2006 for between $200 and $230.

Product

Toshiba AC Adapters Sold with Portable DVD Players

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Toshiba America Consumer Products LLC, of Wayne, N.J., is voluntarily recalling about 142,000 Toshiba AC Adapters Sold with Portable DVD Players. The AC adapters can fail, causing the portable DVD player to overheat, posing a burn hazard to consumers.Name of Product: Toshiba AC Adapters Sold with Portable DVD PlayersUnits: About 142,000Distributor: Toshiba America Consumer Products LLC, of Wayne, N.J.Hazard: The AC adapters can fail, causing the portable DVD player to overheat, posing a burn hazard to consumers.Incidents/Injuries: Toshiba has received two reports of minor damage to the bottom of the DVD player. No injuries have been reported.Description: This recall involves the AC adapter sold with the Toshiba portable DVD player Model SD-P1600. "Toshiba" and ADPV16 can be found on the side of the adapter. "Toshiba", Model SD-P1600, and the serial number can be found on a rating label on the bottom of the cabinet for the DVD player.Sold at: Consumer electronics stores nationwide from January 2005 through April 2006 for between $200 and $230.Manufactured in: ChinaRemedy: Consumers should stop using the AC adapters immediately and contact Toshiba Customer Solutions for a replacement adapter.Consumer Contact: For additional information, contact Toshiba Customer Solutions toll-free at (877) 290-6064 between 9 a.m. and 7 p.m. CT Monday through Friday, or visit the firm's website at http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/navShell.jsp?cf=Consumer_Notices.

Hazard

The AC adapters can fail, causing the portable DVD player to overheat, posing a burn hazard to consumers.

Incidents & Injuries

Toshiba has received two reports of minor damage to the bottom of the DVD player. No injuries have been reported.

Remedy Instructions

Consumers should stop using the AC adapters immediately and contact Toshiba Customer Solutions for a replacement adapter.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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