Tern folding bicycles
CPSC Recall #13-231 — June 27, 2013
Recall Summary
| Recall Number | 13-231 |
| Recall Date | June 27, 2013 |
| Remedy Type | Repair |
| Units Affected | About 175 |
| Manufacturer | Alu Maga Industrial Co., Ltd., of Taiwan |
| Manufactured In | Taiwan |
Where It Was Sold
| Authorized Stile/Tern dealers nationwide from January 2012 to May 2013 for between $1 |
| 800 and $3 |
| 000. |
Product
Tern folding bicycles
Description
The recall involves Eclipse S11i and Verge S11i, X10, X20 and X30h models of Tern brand folding bikes. The 24-inch wheel Eclipse model was sold in a silver/black color combination. The 20-inch wheel Verge models were sold in silver/black, orange/white, red/black and yellow/grey color combinations. “Tern” is printed on the front end of the top tube and on portion of the frame. The model name is printed on the middle of the top tube. The frame has a 10-character alphanumeric serial number that begins with AM1A or from AM1102 through AM1207. The serial number is stamped on the bottom bracket shell of the bike. An alphanumeric service tag number located on the front of the seat tube will be requested. The bicycles’ service tag numbers included on this recall are listed on the firm’s website.
Hazard
The bike’s frame can crack at the hinge on the top tube, posing a fall hazard.
Incidents & Injuries
Stile Products has received two reports of incidents of the frame hinge cracking, resulting in minor scrapes and bruises.
Remedy Instructions
Consumers should immediately stop riding the bicycle and contact Stile Products or take the bike to an authorized dealer. Consumers will receive a free frame and have it installed at no cost.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.