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Tea Sets

CPSC Recall #10-348 — September 15, 2010

Recall Summary

Recall Number10-348
Recall DateSeptember 15, 2010
Remedy TypeRefund
Units AffectedAbout 1,600
ImporterFormation Brands LLC, of South San Francisco, Calif.
Manufactured InChina

Where It Was Sold

The Coffee Bean & Tea Leaf® stores in California
Arizona and Nevada for about $12
and online at www.coffeebean.com for about $10 from March 2010 through August 2010.

Product

Tea Sets

Description

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.Name of Product: Tea SetsUnits: About 1,600Retailer: International Coffee & Tea, LLC, dba The Coffee Bean & Tea Leaf®, of Los Angeles, Calif.Importer: Formation Brands LLC, of South San Francisco, Calif.Hazard: Sparking from the metallic decorations on the tea sets can result if used in a microwave oven, posing a risk of fire.Incidents/Injuries: International Coffee & Tea has received one report from a consumer of a tea cup sparking when used in a microwave oven. No injuries have been reported.Description: This recall involves the Tea for One "Flourish" design tea pot set, which includes a stackable teapot and cup. The teapot and cup are white ceramic with matching metallic foil decorations on each. The tea cup is marked "Dishwasher and microwave safe" and "Made in China" on the bottom, in English and French.Sold exclusively at: The Coffee Bean & Tea Leaf® stores in California, Arizona and Nevada for about $12, and online at www.coffeebean.com for about $10 from March 2010 through August 2010.Manufactured in: ChinaRemedy: Consumers should return the tea sets to The Coffee Bean & Tea Leaf® stores for a full refund. Consumers who purchased the product on-line can contact The Coffee Bean & Tea Leaf company for instructions on returning the tea sets by mail.Consumer Contact: For additional information, contact The Coffee Bean & Tea Leaf® at (800) 832-5323/(800) TEA LEAF between 9 a.m. and 5 p.m. PT Monday through Friday or visit the firm's website at www.coffeebean.com.

Hazard

Sparking from the metallic decorations on the tea sets can result if used in a microwave oven, posing a risk of fire.

Incidents & Injuries

International Coffee & Tea has received one report from a consumer of a tea cup sparking when used in a microwave oven. No injuries have been reported.

Remedy Instructions

Consumers should return the tea sets to The Coffee Bean & Tea Leaf® stores for a full refund. Consumers who purchased the product on-line can contact The Coffee Bean & Tea Leaf company for instructions on returning the tea sets by mail.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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