Stihl Chain Saws

CPSC Recall #03-541 — May 28, 2003

Recall Summary

Recall Number03-541
Recall DateMay 28, 2003
Remedy TypeReplace
Units Affected13,000
ManufacturerStihl Inc., Virginia Beach, Va.
Manufactured InUnited States

Where It Was Sold

Stihl dealers nationwide sold the chain saws from August 2002 through March 2003 for between $350 and $430.

Product

Stihl Chain Saws

Description

In cooperation with the U.S. Consumer Product Safety Commission, Stihl Inc., or Virginia Beach, Va., is voluntarily recalling approximately 13,000 chain saws. In some units, the fuel tank vent could be installed incorrectly and become dislodged. If this occurs, fuel could leak and result in a fire.Name of product: Stihl Chain SawsUnits: 13,000Manufacturer: Stihl Inc., Virginia Beach, Va.Hazard: In some units, the fuel tank vent could be installed incorrectly and become dislodged. If this occurs, fuel could leak and result in a fire.Incidents/Injuries: None reported.Description: Stihl and model number, MS 270C, MS280, or MS280C are printed on the starter housing. The serial number is inscribed into the surface of the housing and can be seen by looking at the surface of the chain saw next to and above the bumper spikes. Saws with serial numbers from 255923345 through 260340097 are included in this recall.Sold at: Stihl dealers nationwide sold the chain saws from August 2002 through March 2003 for between $350 and $430.Manufactured in: U.S.A.Remedy: Authorized Stihl dealers will replace all fuel tank vents. If you own one of the recalled chain saws, stop using it until the fuel tank vent has been replaced.Consumer Contact: Call Stihl at (800) 610-6677 between 9 a.m. and 5 p.m. ET Monday through Friday or go to the company's website at www.stihlusa.com.

Hazard

In some units, the fuel tank vent could be installed incorrectly and become dislodged. If this occurs, fuel could leak and result in a fire.

Incidents & Injuries

None reported.

Remedy Instructions

Authorized Stihl dealers will replace all fuel tank vents. If you own one of the recalled chain saws, stop using it until the fuel tank vent has been replaced.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.