Steamfast Home & Away Travel Steam Irons and Brookstone Steam Bug Travel Steam Irons
CPSC Recall #23-189 — April 27, 2023
Recall Summary
| Recall Number | 23-189 |
| Recall Date | April 27, 2023 |
| Remedy Type | Refund |
| Units Affected | About 317,000 (In addition, about 5,000 in Canada) |
| Importer | Vornado Air LLC, of Andover, Kansas and Brookstone Inc., of Merrimack, New Hampshire |
| Manufactured In | China |
Where It Was Sold
| Walmart |
| Bed Bath & Beyond and other stores nationwide and online at Amazon.com |
| Vornado.com |
| Steamfast.com |
| and other online retailers from January 2009 through May 2018 and Brookstone between 2009 and 2013 for between $13 and $30. |
Product
Steamfast Home & Away Travel Steam Irons and Brookstone Steam Bug Travel Steam Irons
Description
This recall involves dual voltage Steamfast brand Home and Away Travel Steam Irons with model numbers SF-717, SF-720 and SF-727 and with date codes between January 2008 and March 2017, and Brookstone Steam Bug Travel Steam Irons with model number 606335. The model numbers and the production date codes are printed on the back of the irons. Steamfast or Brookstone are printed on the white irons.The recalled Steamfast and Brookstone irons can also be identified by the length of the cord bushing. The recalled irons have a gray or black cord bushing that extends less than one inch from the enclosure along the power cord. NameModel NumbersProduction Date CodesSold at Stores and OnlineSteamfast Home and Away Travel Steam Irons with Dual VoltageSF-717JAN08 through MAR17 or 01/08 and 03/17Nationwide in US SF-720JAN08 through MAR17 or 01/08 and 03/17Exclusively at Bed Bath & Beyond SF-727JAN17 onlyExclusively at WalmartBrookstone Steam Bug Travel Steam Irons606335AllExclusively at Brookstone from 2009 to 2013
Hazard
The power cord can become damaged near the cord bushing, which can lead to overheating of the cord, posing fire and burn hazards. In addition, cord damage near the bushing can result in exposed copper wires, posing a shock hazard.
Incidents & Injuries
Vornado has received 50 reports of incidents, including 38 reports of the iron’s power cord smoking, sparking, burning or other signs of overheating and 12 reports of cord damage. No injuries have been reported.
Remedy Instructions
Consumers should immediately stop using the recalled irons and visit the Steamfast or Vornado website to register for the recall and receive a refund of $19.99.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.