Steam Humidifiers
CPSC Recall #23-231 — June 22, 2023
Recall Summary
| Recall Number | 23-231 |
| Recall Date | June 22, 2023 |
| Remedy Type | Repair |
| Units Affected | About 36,200 (In addition, about 3,800 were sold in Canada) |
| Manufacturer | Research Products Corporation, of Madison, Wisconsin |
| Manufactured In | United States |
Where It Was Sold
| HVAC contractors nationwide and online at Amazon.com |
| Sylvane.com |
| Supplyhouse.com |
| Humidifiers.com and other websites from June 2010 through January 2015 installed for between $2 |
| 000 and $3 |
| 500. |
Product
Steam Humidifiers
Description
This recall involves Research Products Steam Humidifiers with “D” shaped electrode connector wires sold under the AprilAire, Coleman, Luxaire, Bryant, Carrier and York brand names manufactured between June 2010 and January 2015. The steam humidifiers are generally installed alongside HVAC equipment but are separate units. The model number can be found on a silver label placed in the bottom left corner on the outside left side panel of the Steam Humidifier. The following model numbers are included in this recall:Recalled Steam Humidifier ModelsBrandModelAprilAire®800, 801, 865, 866Carrier®HUMXXSTM3034Bryant®HUMXXSTM3034York®S1-STEAM 8000T01Coleman®S1-STEAM 8000T01Luxaire®S1-STEAM 8000T01
Hazard
The recalled steam humidifiers containing a specific type of electrode wire with a “D” shaped connector can loosen causing arcing and/or overheating, posing a fire hazard to consumers.
Incidents & Injuries
The firm has received 103 reports of the recalled humidifiers overheating, including 10 incidents resulting in smoke or residential fires, totaling more than $10 million in damage.
Remedy Instructions
Consumers should immediately stop using and shut off the recalled humidifiers and contact Research Products to receive a free electrode wire repair kit and assistance with identifying a qualified contractor to schedule an appointment for a free replacement of their electrode connector wires.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.