Standoff and Wide Dock Ladders
CPSC Recall #20-172 — August 26, 2020
Recall Summary
| Recall Number | 20-172 |
| Recall Date | August 26, 2020 |
| Remedy Type | Refund, Repair |
| Units Affected | About 750 |
| Importer | CMP Group Ltd., of Canada |
| Manufactured In | China and United States |
Where It Was Sold
| The standoff ladders were sold online at Amazon.com and at Boat Hoist |
| CWR Electronics |
| and Global Industrial Distribution from September 2017 through July 2020. The wide step ladders were sold online at Amazon.com and at CWR Electronics and Global Industrial Distribution from June 2019 through July 2020. The recalled ladders sold for between $150 and $250. |
Product
Standoff and Wide Dock Ladders
Description
This recall involves aluminum standoff and wide step dock ladders sold in three sizes; three steps, four steps and five steps with the following models and UPC numbers:Model DE2053F 3 and UPC 776113205303Model DE2054F 4 and UPC 776113205402Model DE2055F 5 and UPC 77611320550Model DE2043F 3 and UPC 776113204306Model DE2044F 4 and UPC 776113204405Model DE2045F 5 and UPC 776113204504. The recalled dock ladders are silver in color.
Hazard
The edges on the side of the steps are sharp and can cut consumers, posing a laceration hazard.
Incidents & Injuries
One reported incident, including a laceration injury.
Remedy Instructions
Consumers should immediately stop using the recalled dock ladders and contact CMP Group to return the ladders for a full refund or a free replacement ladder.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Refund, Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund, Repair) at no cost to you.
Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.