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SRTH Small Room Tower Heaters

CPSC Recall #23-148 — March 9, 2023

Recall Summary

Recall Number23-148
Recall DateMarch 9, 2023
Remedy TypeRefund
Units AffectedAbout 1,450
Manufactured InChina

Where It Was Sold

Bed Bath & Beyond and other stores nationwide and online at Amazon.com and other websites from November 2022 through December 2022 for about $50.

Product

SRTH Small Room Tower Heaters

Description

This recall involves Vornado SRTH Small Room Tower Heaters with a “JUL22” date code and “TYPE SRTH” printed on the silver rating label located on the underside of the product. The electric space heaters are black and measure about 12.5 inches high by 6 inches wide by 6 inches in diameter and have two heat settings (low and high) and a fan only/no heat setting. “Vornado” with a red “V” behind it is located on the front of the unit. Only units with a date code of “JUL22” are included in this recall. The date code is printed on the silver rating label located on the bottom of the heater as the first five digits of the serial number.

Hazard

The heaters have a miswiring due to a manufacturing error which can cause the tower heater to overheat, posing a fire hazard.

Incidents & Injuries

None reported

Remedy Instructions

Consumers should immediately stop using the recalled heaters and visit Vornado’s website to register for the recall and to receive a full refund.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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