"Spooky Tree Tea-Light Holder"
CPSC Recall #06-026 - November 8, 2005
Recall Summary
| Recall Number | 06-026 |
| Recall Date | November 8, 2005 |
| Remedy Type | Refund, Replace |
| Units Affected | About 900 |
| Importer | Pottery Barn Outlet, of San Francisco, Calif. |
| Manufactured In | China |
Where It Was Sold
| 13 Pottery Barn Outlet and Williams-Sonoma Marketplace Outlet stores nationwide from September 2005 through October 2005 for about $23. |
Product
"Spooky Tree Tea-Light Holder"
Description
The recalled candleholders are constructed of black wire and stand about 18 inches high. The tree branches hold six tea light candles in orange glass pots.
Hazard
The recalled candleholders could allow tea lights to have a high flame. This poses a fire hazard and risk of burn injuries to consumers. This product was http://www.cpsc.gov/cpscpub/prerel/prhtml03/03015.html">previously recalled by Pottery Barn on October 16, 2002.
Incidents & Injuries
Pottery Barn Outlet has received one report of a flare up. There are no reported injuries. During the previous recall, there were 10 reports of candleholders flaring and one consumer reported receiving a minor burn from the candle wax.
Remedy Instructions
Consumers should stop using the candleholders immediately and return them to the Pottery Barn Outlet store for a refund or exchange.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Refund, Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund, Replace) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident, they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.