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SOWTECH Espresso Machines with Glass Carafes

CPSC Recall #21-762 — July 8, 2021

Recall Summary

Recall Number21-762
Recall DateJuly 8, 2021
Remedy TypeDispose
Units AffectedAbout 24,900
ImporterLoHi Tech Inc., of Walnut, Calif.
Manufactured InChina

Where It Was Sold

Online at Amazon.com and lohi-direct.com from March 2017 through October 2020 for about $60.

Product

SOWTECH Espresso Machines with Glass Carafes

Description

This recall involves SOWTECH Espresso Machines with model number CM6811. They are black and were sold with a glass carafe. “SOWTECH” is printed in large black type on the metal front panel and “Model CM6811” is printed on a silver label on the bottom of the machine.

Hazard

The glass carafe can break while in use, posing a burn hazard to consumers.

Incidents & Injuries

The firm has received 48 reports of the glass carafe breaking, resulting in five burn injuries.

Remedy Instructions

The firm is no longer in business. Destroy and dispose of this recalled product

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Dispose at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Dispose) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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