South Shore Cribs
CPSC Recall #25-054 - November 21, 2024
Recall Summary
| Recall Number | 25-054 |
| Recall Date | November 21, 2024 |
| Remedy Type | Refund |
| Units Affected | About 1,200 |
| Importer | South Shore Industries LTD, of Canada |
| Manufactured In | Malaysia |
Where It Was Sold
| Amazon.com |
| Cymax.com |
| Walmart.com |
| Southshorefurniture.com |
| and other websites from July 2020 through February 2024 for about $415 to $475. |
Product
South Shore Cribs
Description
This recall involves South Shore brand Balka & Olena cribs sold in white and natural wood colors. The cribs are made of wood and measure about 37 inches high, 54 inches long and 30 inches deep. The model number is printed on an adhesive label on one end of the crib. Model NumberDescriptionColor13825Balka Baby Crib with Adjustable HeightPure White13824Balka Baby Crib with Adjustable HeightPure White and Natural Wood12937Balka Baby Crib with Adjustable HeightPure White and Natural Wood12938Balka Baby Crib with Adjustable HeightPure White14408Olena Baby Crib with Adjustable HeightPure White
Hazard
The spacing between some of the crib’s slats is wider than allowed under the federal safety standard, posing an entrapment hazard to children.
Incidents & Injuries
None reported
Remedy Instructions
Consumers should immediately stop using the recalled cribs and contact South Shore for information on how to disassemble the product. To receive a full refund, take a photo of the disassembled crib in an outdoor waste container and email the photo to [email protected]. South Shore, Amazon.com and Walmart.com are contacting all known purchasers directly.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.
Yes. If you were injured by a defective consumer product, whether recalled or not, you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.