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Snow Play Candleholder

CPSC Recall #04-046 - December 3, 2003

Recall Summary

Recall Number04-046
Recall DateDecember 3, 2003
Remedy TypeRefund
Units Affected14,338
ManufacturerHome Interiors & Gifts, Inc. of Carrollton, Texas
ImporterHome Interiors & Gifts, Inc. of Carrollton, Texas
Manufactured InChina

Where It Was Sold

Home Interiors' direct sales associates exclusively sold the recalled candleholders from July 2003 through October 2003 for $14.99.

Product

Snow Play Candleholder

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Home Interiors & Gifts, Inc. of Carrollton, Texas is voluntarily recalling 14,338 Snow Play Candleholders. Flames from the votive candle can set fire to the rope linking three "sledding" snowmen.Name of product: Snow Play CandleholderUnits: 14,338Manufacturer/Importer: Home Interiors & Gifts, Inc. of Carrollton, TexasHazard: Flames from the votive candle can set fire to the rope linking three "sledding" snowmen.Incidents/Injuries: Two reports of the rope on the candleholder catching fire. No property damage and no injuries.Description: The recalled candleholder is about 6 inches high and is packaged in a box with "Home Interiors" written on the top of the box. Each candleholder has three snowmen linked by a small rope, "sledding" down a hill around the votive candleholder. The snowmen are painted red, blue, and green.Sold at: Home Interiors' direct sales associates exclusively sold the recalled candleholders from July 2003 through October 2003 for $14.99.Manufactured in: ChinaRemedy: Stop using the candleholder immediately and return the candleholder to Home Interiors & Gifts, 2901 Trade Center, Suite 100, Carrollton, TX 75007, Attn: Snow Play Recall. Consumers should clearly mark the outside of the box with their name, return address, and total number of candleholders being returned, to receive a $20 gift certificate from Home Interiors for the full purchase price and shipping expense.Consumer Contact: Consumers may call Home Interiors on (972) 695-1000 between 9 am and 5 pm (CT) Monday through Friday or visit the firm's website: www.homeinteriors.com.

Hazard

Flames from the votive candle can set fire to the rope linking three "sledding" snowmen.

Incidents & Injuries

Two reports of the rope on the candleholder catching fire. No property damage and no injuries.

Remedy Instructions

Stop using the candleholder immediately and return the candleholder to Home Interiors & Gifts, 2901 Trade Center, Suite 100, Carrollton, TX 75007, Attn: Snow Play Recall. Consumers should clearly mark the outside of the box with their name, return address, and total number of candleholders being returned, to receive a $20 gift certificate from Home Interiors for the full purchase price and shipping expense.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident, they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.

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