Sit-Stand Office Workstations
CPSC Recall #19-121 — May 14, 2019
Recall Summary
| Recall Number | 19-121 |
| Recall Date | May 14, 2019 |
| Remedy Type | Repair |
| Units Affected | About 76,000 |
| Importer | Knape & Vogt Manufacturing Company, of Grand Rapids, Mich. |
| Manufactured In | China |
Where It Was Sold
| Knape & Vogt authorized sellers nationwide including online at eBay |
| Amazon.com |
| Staples.com |
| imovr.com |
| ergodirect.com |
| hafele.com |
| ergonomicaccessories.com |
| ergoexperts.com and officeanything.com from October 2016 through February 2019 for between $350 and $560. |
Product
Sit-Stand Office Workstations
Description
This recall involves desktop sit-stand office workstations, sold under the brand names: Adas Elevo Sit-to-Stand Desktop, K&A Manufacturing Helium Surface, 3M Precision Standing Desk, Inscape Rockit, Neutral Posture Ergonomics StandUp X1, Workrite Ergonomics Solace Desktop, Volante and IMOVR Ziplift. The black or white workstations can be used in a sitting or standing position. The workstations measure about 36 inches wide by 24 inches deep. They have two handles and two hydraulic gas pressure cylinders which enable the workstation to be raised or lowered. Affected workstations can be identified by the Lot Number label located on the inside of the right hand top surface bracket of each unit. Affected lot numbers contain the last three letters “VOL”. The affected lot numbers include:16-######-VOL17-######-VOL18-######-VOL19-######-VOL
Hazard
The workstation can malfunction, causing the gas cylinders to separate and forcefully discharge, posing an injury hazard.
Incidents & Injuries
Knape & Vogt has received two reports of the gas cylinder separating from the workstation, in one case, the cylinder discharged from the unit resulting in damage to drywall in an office.
Remedy Instructions
Consumers should immediately contact Knape & Vogt to arrange for a free in-home/office repair.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.