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Sharper Image Power Tower motorized cd rack

CPSC Recall #01-502 - October 29, 2000

Recall Summary

Recall Number01-502
Recall DateOctober 29, 2000
Remedy TypeRefund, Replace

Where It Was Sold

Sharper Image sold these CD racks in their stores
catalogs
and on the internet as model number SI693 during August 2000 for about $160.

Product

Sharper Image Power Tower motorized cd rack

Description

PRODUCT: Motorized CD Racks - The Sharper Image Corp., of San Francisco, Calif., is recalling about 1,000 motorized CD racks called the Sharper Image Power Tower. The CD rack is black with a round dial and stands about 3-feet high on a 14-inch base. The rack holds 100 CDs and rotates automatically, clockwise or counter-clockwise, when you turn the dial. Only units with codes REV A or REV B under the base are included in this recall. Sharper Image sold these CD racks in their stores, catalogs, and on the internet as model number SI693 during August 2000 for about $160. PROBLEM: Batteries in the unit can leak or explode when used with an AC adapter. Consumers can suffer burns from the leaking battery or can be struck by pieces of an exploding battery. INCIDENTS/INJURIES: CPSC and The Sharper Image have received one report of a battery exploding. No injuries have been reported. WHAT TO DO: Consumers immediately should remove the batteries from the CD racks and contact The Sharper Image for information on receiving a replacement unit or a refund. Consumers that return the units or arrange for it to be shipped to a Sharper Image will be given a $50 merchandise certificate for their next purchase. For additional information, contact The Sharper Image at (800) 344-5555 from 9 a.m. to 9 p.m. ET Monday through Friday and 11 a.m. to 7 p.m. Saturday. The Sharper Image Corp. sent notices to known purchasers. 

Hazard

Batteries in the unit can leak or explode when used with an AC adapter. Consumers can suffer burns from the leaking battery or can be struck by pieces of an exploding battery.

Incidents & Injuries

CPSC and The Sharper Image have received one report of a battery exploding. No injuries have been reported.

Remedy Instructions

Consumers immediately should remove the batteries from the CD racks and contact The Sharper Image for information on receiving a replacement unit or a refund. Consumers that return the units or arrange for it to be shipped to a Sharper Image will be given a $50 merchandise certificate for their next purchase. 

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund, Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund, Replace) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident, they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.

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