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Service kit for gas-fired boiler

CPSC Recall #10-751 — August 8, 2010

Recall Summary

Recall Number10-751
Recall DateAugust 8, 2010
Remedy TypeInspect, Repair
Units AffectedAbout 1,500
ManufacturerNefit B.V. Inc of the Netherlands
ImporterBosch Thermotechnology of Londonderry, N.H.
Manufactured InThe Netherlands

Where It Was Sold

Plumbing and heating contractors and equipment distributors nationwide from February 2010 through May 2010 for free.

Product

Service kit for gas-fired boiler

Description

The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.Name of Product: Service kit for gas-fired boilerUnits: About 1,500Importer: Bosch Thermotechnology of Londonderry, N.H.Manufacturer: Nefit B.V. Inc of the NetherlandsHazard: The use of a silver-colored gas pipe adapter included in the service kit can lead to gas leakage, posing a fire or explosion hazard to consumers.Incidents/Injuries: None reportedDescription: The recalled product is a service kit that was distributed for free to some contractors and distributors that contained a silver-colored adapter. The kit, which has the number 8718600187 on the side of the box, was used as part of a program to evaluate the effects of heating water quality on components of Buderus gas-fired condensing gas boilers with model numbers GB142/24, GB142/30, GB142/45, and GB142/60. The model number is located on a label on the bottom left side of the boiler.Distributed to: Plumbing and heating contractors and equipment distributors nationwide from February 2010 through May 2010 for free.Manufactured in: The NetherlandsRemedy: Consumers with boilers listed above that were serviced after February 1, 2010, should immediately contact the service provider to determine if the kit was installed in their boilers. If it was, consumers should arrange with the service provider for an immediate free inspection and repair. Contractors and distributors who received kits from Bosch are directly contacting consumers who have boilers with the recalled kits installed.Consumer Contact: For more information, call Bosch Thermotechnology at (800) 283-3787 between 9 a.m. and 5 p.m. ET Monday through Friday or visit the firm's website at www.buderus.net.

Hazard

The use of a silver-colored gas pipe adapter included in the service kit can lead to gas leakage, posing a fire or explosion hazard to consumers.

Incidents & Injuries

None reported.

Remedy Instructions

Consumers with boilers listed above that were serviced after February 1, 2010, should immediately contact the service provider to determine if the kit was installed in their boilers. If it was, consumers should arrange with the service provider for an immediate free inspection and repair. Contractors and distributors who received kits from Bosch are directly contacting consumers who have boilers with the recalled kits installed.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Inspect, Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Inspect, Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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