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Serta® Perfect Sleeper® Mattresses

CPSC Recall #22-722 — February 10, 2022

Recall Summary

Recall Number22-722
Recall DateFebruary 10, 2022
Remedy TypeReplace
Units AffectedAbout 800
ManufacturerSSB Manufacturing Company, of Doraville, Ga. and Serta Restokraft Mattress Co., dba Serta, of Romulus, Mich.
Manufactured InUnited States

Where It Was Sold

Aaron’s Furniture
Ashley Furniture
Macy’s and Sam’s Club stores nationwide and online at serta.com from July 2021 through September 2021 for between $500 and $1
000.

Product

Serta® Perfect Sleeper® Mattresses

Description

This recall involves Serta Perfect Sleeper-branded mattresses. The white single-sided mattresses have navy blue side panels and were sold in twin, twin XL, full, queen, king and California king sizes. They were manufactured from July 15, 2021 through August 6, 2021. The date of manufacture in DD/MM/YY, the model number and “Prototype ID: L1” can be found on a white tag sewn into the head of the mattress. The following model numbers are included in this recall:   Model Numbers Model Numbers Model Numbers Model Numbers 500102413 500105863 500108763 500702313 500102513 500106563 500109563 500952763 500102863 500106663 500302913 500953063 500102963 500106763 500304013 500960143 500103063 500107263 500701113 500960243 500103163 500107463 500702013 500960443       500702313

Hazard

The mattresses fail to meet the mandatory federal flammability standard for mattresses, posing a fire hazard.

Incidents & Injuries

None reported

Remedy Instructions

Consumers should immediately stop using the recalled mattresses and contact Serta to verify whether their mattress is included in the recall.  If their mattress is recalled, consumers will receive a free replacement mattress, including free delivery and disposal of the recalled mattress. Serta is contacting all purchasers directly.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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