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Scotsman Home Ice Cube Machines

CPSC Recall #94-068 — May 3, 1994

Recall Summary

Recall Number94-068
Recall DateMay 3, 1994
Remedy TypeRepair
Units AffectedApproximately 121,000

Product

Scotsman Home Ice Cube Machines

Description

PRODUCT: Approximately 121,000 Model DC33 Scotsman Home Ice Cube Machines sold nationwide and manufactured prior to September 1991. The models include DC33A-1A, DC33A-1B, DC33A-1W, DC33PA-1A, DC33PA- 1B, DC33PA-1W, and DC33PA-1A-PB. The model number and the ice machine's serial number/date code are printed on a label affixed to the left side of the machine's base behind the front grill, and on some ice machines, on a second label affixed to the control box cover at the lower front side of the unit. The serial number/date code consists of a six-digit serial number immediately preceded or followed by a number/letter combination representing the machine's date code (e.g. 10X- 999999 or 999999-10X). The affected ice machines have the letters D, E, F, G, H, J, S, T, U, V, W or X in the date code or have a date code of -01K, -02K, -07K, -08K, -09K, -10K, -11K or -12K. Scotsman has received up to 10 reports of ice machines catching on fire. No reported injuries occurred. However, the incidents resulted in damage to the ice machine itself, and in some instances, minor water damage from severed water lines in the unit, heat damage to surrounding walls or cabinets, and smoke damage. WHAT TO DO: Turn the unit's control knob to the "OFF" position and contact Scotsman at (800) 733-5383 providing your name, address, and the machine's serial number/date code. Consumers will then be referred to authorized repair/service centers in their area that will install a retrofit at no charge. WASHINGTON, DC -- CPSC, Scotsman Group, Inc., Vernon Hills, Illinois, is announcing a voluntary retrofit program for certain home ice cube machines because of a potential fire risk. Scotsman commercial ice machines are not affected by the retrofit program. Scotsman has received up to ten reports of ice machines catching on fire. The incidents resulted in damage to the ice machine itself, and in some instances, minor water damage from severed water lines in the unit, heat damage to surrounding walls or cabinets, and smoke damage. Scotsman has received no reports of injuries or major claims. Approximately 121,000 products covered by this retrofit program were sold nationwide and manufactured before September 1991. These ice makers are the Scotsman Model DC33 Home Ice Cube Machines, including models DC33A-1A, DC33A-1B, DC33A-1W, DC33PA-1A, DC33PA-1B, DC33PA-1W, and DC33PA-1A-PB. The model number and the ice machine's serial number/date code are printed on a label affixed to the left side of the machine's base behind the front grill, and on some machines, on a second label affixed to the control box cover at the lower front side of the unit. The serial number/date code consists of a six-digit serial number, immediately preceded or followed by a number/letter combination representing the unit's date code (e.g. 10X-999999 or 999999- 10X). The ice machines have the letters D, E, F, G, H, J, S, T, U, V, W or X in the date code or have a date code of -01K, -02K, -07K, -08K, -09K, -10K, -11K, or -12K. Consumers should turn the unit's control knob to the "OFF" position and contact Scotsman at (800) 733-5383 and provide their name, address, and serial number/date code of their ice cube machine. Consumers will then be referred to authorized repair/service centers in their area that will install a retrofit at no charge.

Hazard

CPSC, Scotsman Group, Inc., Vernon Hills, Illinois, is announcing a voluntary retrofit program for certain home ice cube machines because of a potential fire risk.

Incidents & Injuries

Scotsman has received up to ten reports of ice machines catching on fire. The incidents resulted in damage to the ice machine itself, and in some instances, minor water damage from severed water lines in the unit, heat damage to surrounding walls or cabinets, and smoke damage. Scotsman has received no reports of injuries or major claims.

Remedy Instructions

Turn the unit's control knob to the "OFF" position and contact Scotsman at (800) 733-5383 providing your name, address, and the machine's serial number/date code. Consumers will then be referred to authorized repair/service centers in their area that will install a retrofit at no charge.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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