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Scotsman® Commercial Modular Cube Ice Machines (Modular Cubers)

CPSC Recall #10-147 — February 24, 2010

Recall Summary

Recall Number10-147
Recall DateFebruary 24, 2010
Remedy TypeRepair
Units AffectedAbout 43,000
ManufacturerScotsman Group LLC, of Vernon Hills, Ill.
Manufactured InUnited States

Where It Was Sold

Commercial food service equipment distributors and dealers nationwide from September 2006 through December 2009 for between $4
000 and $14
000.

Product

Scotsman® Commercial Modular Cube Ice Machines (Modular Cubers)

Description

The recalled machines are designed to be installed on top of ice storage bins or ice dispensers, and typically are used in commercial establishments. Model numbers begin with C0322, C0330, C0522, C0530, C0630, C0830, C1030, C1448, C1848, C2148, EH130, EH222, EH330, or EH430, and serial numbers of the recalled machines within these model designations begin with 05, 06, 07, 08 or 09. Model and serial numbers are on the back of all machines and, depending on the model, behind the machine's front panel either in the lower right corner of the machine or on the left side of the sheet metal wall that separates the larger (equipment) compartment from the smaller (ice-making) compartment.Scotsman® commercial flake and nugget ice machines, commercial undercounter cube ice machines, and residential ice machines are not involved in this recall.

Hazard

The solenoid, an electrical component in the product, can fail and result in an electrical arc that can pose a fire hazard.

Incidents & Injuries

The company has received four reports of fires and 37 reports of burned or melted components, resulting in replacement of machines and component parts. No injuries have been reported.

Remedy Instructions

Customers should stop using the recalled ice cube machines immediately and contact the company to schedule a free repair.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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