Sanvall Rapid Alivio Pain Relieving Roll-On
CPSC Recall #20-126 — May 27, 2020
Recall Summary
| Recall Number | 20-126 |
| Recall Date | May 27, 2020 |
| Remedy Type | Refund |
| Units Affected | 5,400 |
| Manufacturer | Sanvall Enterprises Inc., of Doral, Fla. |
| Manufactured In | United States |
Where It Was Sold
| Navarro Discount Pharmacy and Walmart stores in South Florida from August 2016 through June 2019 for about $6. |
Product
Sanvall Rapid Alivio Pain Relieving Roll-On
Description
This recall involves Sanvall Rapid Alivio Pain Relieving Roll-On in a 3 fl. oz (88.5 mL) white plastic bottle with a white cap and a red, white and blue label. “Rapid Alivio,” “Maximum Strength Pain Relieving Liquid” and “Para Dolor Muscular” are printed on the label. Lot numbers 18032201, 18032301, 19040501, or 19052801 are printed on the bottom of the bottle. UPC code 605100014225 is printed on the side of the label.
Hazard
The product contains the substance methyl salicylate which must be in child resistant packaging as required by the Poison Prevention Packaging Act (PPPA). The packaging of the product is not child resistant, posing a risk of poisoning if the contents are swallowed by young children.
Incidents & Injuries
None reported
Remedy Instructions
Consumers should immediately store the pain relieving roll-on in a safe location out of reach of children and contact Sanvall Enterprises for a full refund.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.
Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.