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Sachs Bicycle

CPSC Recall #98-025 - November 11, 1997

Recall Summary

Recall Number98-025
Recall DateNovember 11, 1997
Remedy TypeReplace
Units AffectedAbout 16,500 

Where It Was Sold

Diamondback Authorized Dealers nationwide sold these bicycles from July 1997 to November 1997 for about $300 to $600.

Product

Sachs Bicycle

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Sachs Bicycle Components of Anaheim, Calif., recalled about 16,500 Diamondback Mountain bikes to replace their chains. The chain can break, causing a rider to lose control of the bicycle, fall and be injured.CPSC, Sachs Bicycle Components and Diamondback have received about 75 reports of chains breaking, resulting in 4 injuries, including a broken arm, cuts and bruises.Only 1998 model Diamondback bicycles with the following model names could be equipped with these chains: Sherwood, Lakeside, Interval, Expert, Voyager I, Voyager II, Sorrento, Sorrento SE and Wildwood DX. If consumers own one of these bicycles, purchased between July 1, 1997, and November 8, 1997, they should have the chain checked.Diamondback Authorized Dealers nationwide sold these bicycles from July 1997 to November 1997 for about $300 to $600.Consumers should stop using these bicycles immediately and call SRAM Corp., which purchased Sachs Bicycle Components, at (800) 346-2928. SRAM Corp. will honor the recall and replace any defective chains.

Hazard

The chain can break, causing a rider to lose control of the bicycle, fall and be injured.

Incidents & Injuries

CPSC, Sachs Bicycle Components and Diamondback have received about 75 reports of chains breaking, resulting in 4 injuries, including a broken arm, cuts and bruises.

Remedy Instructions

Consumers should stop using these bicycles immediately and call SRAM Corp.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.

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