Riveted Mesh Floor Lamps

CPSC Recall #20-761 — July 9, 2020

Recall Summary

Recall Number20-761
Recall DateJuly 9, 2020
Remedy TypeRefund
Units AffectedAbout 1,180 (in addition, about 54 were sold in Canada)
ImporterRH US, LLC, of Corte Madera, Calif.
Manufactured InChina

Where It Was Sold

RH galleries and RH outlets nationwide and online at www.restorationhardware.com from November 2012 through March 2019 for between $83 and $825.

Product

Riveted Mesh Floor Lamps

Description

This recall involves the Riveted Mesh floor lamp.  The industrial steel lamp with a mesh steel shade measures about 74 inches in height and 23 inches in diameter.  It came with four 60W T9 Edison bulbs and a circular foot on/off switch on the electrical cord at the base.  SKU number 68270176ISTL is printed on a green label located on the bottom of the lamp base.

Hazard

The lamp’s on/off foot switch can overheat, melt or catch fire, posing a fire hazard.

Incidents & Injuries

RH has received 11 reports of the lamp’s foot switch overheating, including one report of the foot switch catching fire.  No injuries have been reported.

Remedy Instructions

Consumers should stop using and unplug the recalled lamp immediately and contact RH for a full refund of the purchase price.  RH is contacting all known purchasers directly.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.