RipStik electric motorized caster boards
CPSC Recall #17-137 — April 20, 2017
Recall Summary
| Recall Number | 17-137 |
| Recall Date | April 20, 2017 |
| Remedy Type | Repair |
| Units Affected | About 158,000 |
| Importer | Razor USA LLC, of Cerritos, Calif. |
| Manufactured In | China |
Where It Was Sold
| Target |
| Toys R Us |
| Walmart |
| and other stores nationwide and online at Amazon.com |
| Razor.com |
| Target.com |
| toysrus.com and Walmart.com and other websites from February 2016 through April 2017 for about $180. |
Product
RipStik electric motorized caster boards
Description
This recall involves Razor RipStik electric motorized caster boards. The boards have two wheels, a hub motor and a lithium ion battery. They have a wireless digital hand remote that controls the speed up to 10 mph. The manufacturing date is on the bar code label located on the bottom of the product and Razor USA LLC is embossed on the bottom. “RipStik” is printed on the top of the board. They are blue and black in color.
Hazard
The rear wheel can stop rotating and lock up while in use, posing a fall hazard.
Incidents & Injuries
Razor has received more than 700 reports of the rear wheel locking up, resulting in four injuries, including one loose tooth and three scrapes and bruises.
Remedy Instructions
Consumers should immediately stop using the recalled caster boards and contact Razor to receive a free repair kit.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.