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RIO-branded Swinging Hammock Chairs

CPSC Recall #22-175 — June 30, 2022

Recall Summary

Recall Number22-175
Recall DateJune 30, 2022
Remedy TypeNew Instructions
Units AffectedAbout 786,000
ImporterShelterLogic Group, owner of RIO Brands, of Watertown, Connecticut
Manufactured InChina

Where It Was Sold

Blain’s Farm & Fleet
Camping World
Costco
Lowe’s and Tractor Supply Company stores nationwide and online at Amazon.com
CampingWorld.com
Costco.com
Lowes.com and Walmart.com and other websites from January 2020 through June 2022 for between $40 and $60.

Product

RIO-branded Swinging Hammock Chairs

Description

This recall involves RIO-branded swinging hammock chairs. The folding chairs have a black or gray metal frame, a fabric seat and a backrest with a pillow. Some chairs have a drink holder. They were sold in gray, navy, blue, red and camouflage. RIO is printed below the pillow. Only chairs with warning tags on the back of the chair’s backrest or armrest are included in this recall.

Hazard

Improper insertion of the pins provided for assembly can cause the chair’s legs to collapse, posing an injury hazard to the user.

Incidents & Injuries

ShelterLogic Group has received 24 reports of incidents that resulted in injuries such as bruises, aches and pains, head lacerations, back strain, concussions and abrasions from consumers who fell while using the chair.

Remedy Instructions

Consumers should immediately stop using the recalled chairs until they have reviewed the new instructions and the pins are properly inserted into the chair’s legs per the instructions. Consumers should contact ShelterLogic Group to receive the new instructions that will help verify proper and safe pin insertion. New instructions can also be found at www.Safety.ShelterLogic.com.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a New Instructions at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (New Instructions) at no cost to you.

Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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