Where Were Recalled Products Sold?

Retailers are legally required to stop selling recalled products as soon as a recall is announced and to remove them from shelves. However, federal law does not require retailers to proactively contact customers who purchased a recalled item, that responsibility falls on the manufacturer, who must attempt to notify known purchasers. Some retailers with loyalty programs or online purchase records may voluntarily notify customers via email. If you registered a product or made an online purchase, you're more likely to receive direct notification.

It depends on the retailer and the specific recall. Some retailers do accept returns of recalled products and will provide a store credit or refund, check with the store directly. However, the official recall remedy (refund, replacement, or repair) is always handled by the manufacturer, not the retailer. If you want to participate in the manufacturer's remedy program, follow the instructions in the CPSC recall notice regardless of whether you also return the item to the store. You do not need a receipt to claim most recall remedies.

No. Large national retailers like Walmart, Target, and Amazon carry millions of products from thousands of manufacturers. A higher recall count simply reflects the breadth of their product selection, more products means a higher probability that some will be recalled at some point. The retailer is not responsible for the underlying safety defects, which are the manufacturer's responsibility. What matters is how quickly a retailer removes recalled items from shelves and whether they assist customers in identifying affected purchases.

Recalled products returned to retailers are typically destroyed or sent back to the manufacturer, they cannot legally be resold. Retailers must also pull recalled items from distribution centers and warehouses. In some cases, recalled products end up at liquidation sellers or thrift stores if proper procedures are not followed, which is why it is important to check for recalls before buying secondhand goods. CPSC has pursued enforcement actions against retailers who continued selling recalled products.

Search the product name or brand in our recall database above. For Amazon purchases, check your order history, Amazon sometimes sends safety recall notifications to customers who bought recalled items. For other online retailers, search their website or contact customer service. Keep records of large purchases, including order confirmations, so you can verify purchases if a recall is issued later. The CPSC also offers a free email notification service at CPSC.gov where you can sign up for recall alerts by product category.