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Rear-projection televisions

CPSC Recall #05-130 — March 8, 2005

Recall Summary

Recall Number05-130
Recall DateMarch 8, 2005
Remedy TypeRepair
Units Affected26,500
ManufacturerJVC Americas Corp., of Wayne, N.J. 
Manufactured InMexico

Where It Was Sold

Consumer electronic stores nationwide from July 2004 through January 2005 for between $3
000 and $5
500.

Product

Rear-projection televisions

Description

The recalled 52-inch and 61-inch JVC rear projection televisions were manufactured between May 2004 and November 2004. The televisions have the following model and serial numbers: HD-52Z575: 10980014 through 16980772HD-52Z575: 16986471 through 16989999HD-52Z585: 10980031 through 16981502HD-61Z575: 10980031 through 16982712 HD-61Z585: 10980031 through 16980942The model and serial numbers can be found on the back of the television in the lower center portion of the unit. The JVC logo appears on the front of the television.

Hazard

An internal electrical connection can cause electrical arcing, charring or smoking inside the television, which pose a fire risk to consumers.

Incidents & Injuries

JVC has received two reports of incidents, including one case of melted television parts and one case of a minor television fire. No injuries have been reported. 

Remedy Instructions

Consumers should immediately contact JVC for further instructions and to schedule a free in-home service. JVC is contacting registered consumers directly via regular mail and e-mail to arrange a free at-home service. 

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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