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Razor® E300 Electric Scooters

CPSC Recall #08-013 — October 4, 2007

Recall Summary

Recall Number08-013
Recall DateOctober 4, 2007
Remedy TypeRepair
Units AffectedAbout 20,000
ImporterRazor USA LLC, of Cerritos, Calif.
Manufactured InChina

Where It Was Sold

Pep Boys stores nationwide and various Internet retail sites from January 2006 through October 2006 for between $190 and $230.

Product

Razor® E300 Electric Scooters

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Razor USA LLC, of Cerritos, Calif., is voluntarily recalling about 20,000 Razor E300 Electric Scooters. A weld can break causing the handlebar to detach. This can cause the rider to lose control and fall from the scooter.Name of Product: Razor® E300 Electric ScootersUnits: About 20,000Importer: Razor USA LLC, of Cerritos, Calif.Hazard: A weld can break causing the handlebar to detach. This can cause the rider to lose control and fall from the scooter.Incidents/Injuries: Razor has received 25 reports of welds breaking on the handlebar, including three reports of minor injuries, such as scrapes and bruises.Description: The recall involves Model E300 Electric Scooters, which are powered by battery-operated motors. The model number appears on the tube that connects the head tube to the deck. The recalled scooters are blue or silver. This recall includes only products with barcodes beginning in 100620-03 through -09. Products with other barcodes or no barcode are not included in this recall. The barcode can be located on the steering stem, the battery tray, the charger, and the product's packaging.Sold at: Pep Boys stores nationwide and various Internet retail sites from January 2006 through October 2006 for between $190 and $230.Manufactured in: ChinaRemedy: Consumers should stop using the product immediately and contact Razor USA to obtain a free repair kit.Consumer Contact: For additional information, contact Razor USA toll-free at (866) 623-3297 anytime, or visit the firm's website at www.razor.com/recall.

Hazard

A weld can break causing the handlebar to detach. This can cause the rider to lose control and fall from the scooter.

Incidents & Injuries

Razor has received 25 reports of welds breaking on the handlebar, including three reports of minor injuries, such as scrapes and bruises.

Remedy Instructions

Consumers should stop using the product immediately and contact Razor USA to obtain a free repair kit.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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