Rambler® 20 oz Travel Mugs with Stronghold Lids
CPSC Recall #21-020 - November 4, 2020
Recall Summary
| Recall Number | 21-020 |
| Recall Date | November 4, 2020 |
| Remedy Type | Refund |
| Units Affected | About 241,500 |
| Importer | YETI Coolers, LLC, of Austin, Texas |
| Manufactured In | China |
Where It Was Sold
| YETI stores nationwide and online at www.yeti.com during October 2020 for about $35. |
Product
Rambler® 20 oz Travel Mugs with Stronghold Lids
Description
This recall involves the Rambler 20 oz Travel Mug with Stronghold Lid. The travel mugs were sold in a variety of colors. The recall only involves travel mugs with the date code 34204010. The date code is located on the bottom of the travel mug base. The SKU is located on the product packaging slip for online orders, and the product receipt for in-store purchases. Color SKU Date Code Black 21070060046 21070070041 34204010 Seafoam 21070060048 21070070043 34204010 Navy 21070060047 21070070042 34204010 Ice Pink 21070060052 21070070047 34204010 Northwoods Green 21070060050 21070070045 34204010 Graphite 21070060066 34204010 Copper 21070060064 34204010
Hazard
The magnet slider on the lid can eject and hot contents can spill out, posing injury and burn hazards.
Incidents & Injuries
The firm has received two reports of the magnetic slider on the Rambler 20 oz Travel Mug with Stronghold Lid being ejected after being sealed with hot liquid. No injuries have been reported.
Remedy Instructions
Consumers should immediately stop using the Rambler 20 oz Travel Mug with Stronghold Lid and visit yeti.com for instructions on returning the lid or at a YETI store for a full refund.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident, they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.