Quadra Fire® Explorer III wood stoves
CPSC Recall #17-706 — October 26, 2016
Recall Summary
| Recall Number | 17-706 |
| Recall Date | October 26, 2016 |
| Remedy Type | Repair |
| Units Affected | About 650 |
| Manufacturer | Hearth & Home Technologies of Lakeville, Minn. |
| Manufactured In | U.S. |
Where It Was Sold
| Fireside Hearth & Home stores and Hearth & Home Technologies independent dealers from February 2015 through August 2016 for about $3 |
| 000 |
Product
Quadra Fire® Explorer III wood stoves
Description
This recall involves Quadra Fire® wood burning stoves, model Explorer III, with serial number range 00706300001-00706300941. The model name and serial numbers are found on the rating plate on the back of the stove. The Explorer III is a cast iron wood stove with a top loading lid feature and comes in black, mahogany, dark blue and frost colors.
Hazard
When the top load lid of the stove is being used, the handle can become disengaged from the locked position, allowing the lid to unexpectedly slam shut on the consumer’s fingers.
Incidents & Injuries
The firm has received five reports of incidents, including two reports involving minor injuries when fingers got caught in the lid.
Remedy Instructions
Consumers should immediately stop using wood stove and contact Hearth & Home Technologies for a free repair kit. The firm's dealers are contacting all known purchasers.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.