Promax hydraulic disc brakes sold on Trek bicycles
CPSC Recall #23-223 — June 15, 2023
Recall Summary
| Recall Number | 23-223 |
| Recall Date | June 15, 2023 |
| Remedy Type | Repair |
| Units Affected | About 96,900 |
| Manufacturer | Lee Chi Enterprises Co., Ltd. |
| Importer | Trek Bicycle Corp., of Waterloo, Wisconsin |
| Manufactured In | Taiwan |
Where It Was Sold
| Trek dealers nationwide and online at www.trekbikes.com from June 2021 through March 2023 for between $730 and $3 |
| 300. |
Product
Promax hydraulic disc brakes sold on Trek bicycles
Description
This recall involves Trek bicycles with revision 1 of the Promax Solve DSK-925 and Promax F1 DSK-927 hydraulic disc brakes installed as original equipment on the bicycle models listed in the table below. The serial number is printed on a sticker underneath the frame of the bicycle.Trek Bicycles Model Year 21Trek Bicycles Model Year 22Trek Bicycles Model Year 23FX 2FX2FX2 FX 3FX3Verve 3Verve 3 Verve+ 3Verve+ 3 FX Sport 4FX Sport 4 FX Sport 5FX Sport 5 FX Sport 6FX Sport 6 Dual Sport 2 Dual Sport 3 Dual Sport + 2 FX + 2
Hazard
The brake hose can detach from the brake lever, posing a crash hazard.
Incidents & Injuries
Trek has received 195 reports of brake hoses detaching from the brake lever in the United States. No injuries have been reported.
Remedy Instructions
Consumers should immediately stop using the bicycles with the recalled brakes and contact their local authorized Trek dealer for a free inspection and repair. Consumers can check their bike’s serial number at www.trekbikes.com/us/en_US/promax-recall-inquiry/ to determine if their bike is included in this recall.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.