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Proctor-Silex steam irons

CPSC Recall #02-552 — August 14, 2002

Recall Summary

Recall Number02-552
Recall DateAugust 14, 2002
Remedy TypeReplace
Units AffectedApproximately 970
Manufactured InChina

Where It Was Sold

Shopko and Auchan stores sold these irons from May 2002 through June 2002 for about $18.

Product

Proctor-Silex steam irons

Description

PRODUCT: Steam Irons - Proctor-Silex of Glen Allen, Va., is voluntarily recalling approximately 970 electric steam irons. The recalled irons (model 17520) are made of purple and white plastic. The "Proctor Silex" trademark is displayed on the side in white letters. The iron was packaged in a white cardboard box with gray lettering, labeled, in part, "EASY PRESS IRON....Model 17520.....Series A1320." The model number 17520 and the series number are located on the back side of the iron, at the bottom. Shopko and Auchan stores sold these irons from May 2002 through June 2002 for about $18. They were manufactured in China.PROBLEM: The circuit board inside the steam iron can ignite and present a fire hazard.INCIDENTS/INJURIES: None reported.WHAT TO DO: Consumers should stop using the iron immediately and call the company toll-free to arrange for a free replacement. For more information, contact Proctor-Silex toll free, at (800) 672-5872, 8:00 a.m. and 5:00 p.m. ET Monday through Friday.

Hazard

The circuit board inside the steam iron can ignite and present a fire hazard.

Incidents & Injuries

None reported.

Remedy Instructions

Consumers should stop using the iron immediately and call the company toll-free to arrange for a free replacement.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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