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Power supply units for use with certain Iomega external Jaz disk drives

CPSC Recall #99-077 — March 10, 1999

Recall Summary

Recall Number99-077
Recall DateMarch 10, 1999
Remedy TypeReplace
Units AffectedAbout 60,000
ManufacturerIomega Corp., of Roy, Utah
Manufactured InIndia

Where It Was Sold

Computer retailers
specialty retailers who build systems for small businesses and computer catalogs sold the power supply units with Iomega Jaz disk drives and separately between September 1998 and March 1999. The Jaz 2 GB drives sold for about $349
and the remanufactured Jaz 1GB sold for about $199. The power supply units alone sold for about $30.

Product

Power supply units for use with certain Iomega external Jaz disk drives

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Iomega Corp., of Roy, Utah, is recalling about 60,000 power supply units for use with certain Iomega external Jaz disk drives. The two-piece plastic housing of the power supply can separate, exposing internal electronics. This poses a serious electrical shock hazard to consumers. Iomega is aware of three reports of the power supply to these disk drives breaking. No injuries have been reported. These power supply units were sold with Jaz 2 gigabyte (GB) disk drives, remanufactured Jaz 1GB disk drives and as replacement or supplemental power supply units. These power supply units are black, 4-inch long boxes that plug into the Jaz disk drives. Consumers should unplug the power supply units before examining them. Model number GPC14-2001 is written on the gray identification label located on the bottom of the units. The serial number, located on a white label in the lower right-hand corner of the identification label, begins with any three digits from 837 through 907. The Underwriters Laboratories certification, "MADE IN INDIA'' and "jaz" also appear on the identification label. Computer retailers, specialty retailers who build systems for small businesses and computer catalogs sold the power supply units with Iomega Jaz disk drives and separately between September 1998 and March 1999. The Jaz 2 GB drives sold for about $349, and the remanufactured Jaz 1GB sold for about $199. The power supply units alone sold for about $30. CPSC advises consumers to immediately stop using the recalled power supply units. For information on receiving a replacement power supply unit, consumers should call Iomega at (800) 781-3296 anytime.

Hazard

The two-piece plastic housing of the power supply can separate, exposing internal electronics. This poses a serious electrical shock hazard to consumers.

Incidents & Injuries

Iomega is aware of three reports of the power supply to these disk drives breaking. No injuries have been reported.

Remedy Instructions

CPSC advises consumers to immediately stop using the recalled power supply units. For information on receiving a replacement power supply unit, consumers should call Iomega at (800) 781-3296 anytime.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

No — you should stop using the product entirely, not just unplug it. Electric shock and fire hazards in recalled electrical products often involve internal wiring defects, faulty components, or insulation failures that can cause harm even after the product has been off for a period of time. Do not attempt to repair the product yourself. Keep it unplugged and stored safely until you receive the manufacturer's remedy. If the product has already shown signs of overheating, sparking, or discoloration, handle it carefully and consider contacting your local fire department for guidance on safe disposal.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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