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Power Adapters sold with Rest 1st Generation sound machines

CPSC Recall #24-291 — July 3, 2024

Recall Summary

Recall Number24-291
Recall DateJuly 3, 2024
Remedy TypeReplace
Units AffectedAbout 919,400 (In addition, about 44,352 were sold in Canada) 
ImporterHatch Baby Inc., of Palo Alto, California
Manufactured InChina

Where It Was Sold

Online at Hatch.co and Amazon.com
and at BuyBuyBaby
Target
Walmart
Nordstrom
Pottery Barn Kids and BestBuy stores nationwide from January 2019 through September 2022 for between $60 and $70 with certain Rest 1st Generation sound machines
and on Amazon.com from January 2019 through May 2024 for between $60 and $200 with certain Rest 1st Generation sound machines.

Product

Power Adapters sold with Rest 1st Generation sound machines

Description

This recall involves AC power adapters sold with some units of the Rest 1st Generation Sound Machine. The power adapters have model number CYAP05 050100U. The adapters have a white rectangular plastic housing that plugs directly into the wall socket. The model number, amps (“1.0A”), “Jiangsu Chenyang Electron Co. LTD”, and “Made in China” are printed in black near the prongs on the power adapter. The power adapter was not sold separately.

Hazard

The plastic housing surrounding the AC power adapter supplied with some Rest 1st Generation sound machines can come off when removing the adapter from the power outlet, leaving the power prongs exposed and posing a shock hazard to consumers.

Incidents & Injuries

The firm has received 19 reports of the plastic housing surrounding the AC power adapter coming off, including two reports of consumers who experienced a minor electrical shock.

Remedy Instructions

Consumers should immediately stop using the recalled power adapters sold with Rest 1st Generation sound machines and contact Hatch for a free replacement power adapter. Rest 2nd Generation sound machines are not affected by this recall. Consumers should look at the power adapter for the affected model number, ensure that the adapter does not have a four digit date code located under the “Made in China” print, unplug the adapter, cut the cord on the recalled power adapter, take a photo of the adapter showing the model number and all printed information on the adapter, and the cut cord, upload the photo and provide their name and mailing address at www.hatch.co/adapterrecall. Hatch is contacting all registered owners directly.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

No — you should stop using the product entirely, not just unplug it. Electric shock and fire hazards in recalled electrical products often involve internal wiring defects, faulty components, or insulation failures that can cause harm even after the product has been off for a period of time. Do not attempt to repair the product yourself. Keep it unplugged and stored safely until you receive the manufacturer's remedy. If the product has already shown signs of overheating, sparking, or discoloration, handle it carefully and consider contacting your local fire department for guidance on safe disposal.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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