Power adapter wall plugs sold with Fujifilm digital cameras

CPSC Recall #18-079 — January 16, 2018

Recall Summary

Recall Number18-079
Recall DateJanuary 16, 2018
Remedy TypeReplace
Units AffectedAbout 270,000 (In addition, about 24,000 were sold in Canada.)
ImporterFUJIFILM North America Corporation, of Valhalla, N.Y.
Manufactured InChina

Where It Was Sold

Mass merchandisers
electronics and membership club stores nationwide and online at Amazon.com and other websites. The XP90 and XP95 were sold from June 2016 through January 2018
the XP120 and XP125 were sold from January 2017 through January 2018
the X-A3 was sold from October 2016 through January 2018
and the X-A10 was sold from February 2017 through January 2018. The digital cameras were sold for between $160 and $600 with the power adaptor wall plugs.

Product

Power adapter wall plugs sold with Fujifilm digital cameras

Description

This recall involves AC-5VF power adapter wall plugs sold with Fujifilm digital camera models XP90, XP95, XP120, XP125, X-A3 and X-A10. The digital cameras were sold in a variety of colors. The recalled wall plugs are black and are combined with a power adapter and USB cord that plugs into the adapter. Model number “AC-5VF” is printed on the back of the power adapter. The serial number is printed on the bottom of the camera or under the battery compartment lid. To check your serial number, visit http://fujifilmusa.com/support/recall/index.html .

Hazard

The power adapter wall plug can crack, break or detach and remain in the wall and expose live electrical contacts, posing a shock hazard.

Incidents & Injuries

None reported

Remedy Instructions

Consumers should immediately stop using the recalled power adapter wall plugs and contact Fujifilm for a free replacement. Consumers can continue to charge the camera using the USB cable attached to a computer.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

No — you should stop using the product entirely, not just unplug it. Electric shock and fire hazards in recalled electrical products often involve internal wiring defects, faulty components, or insulation failures that can cause harm even after the product has been off for a period of time. Do not attempt to repair the product yourself. Keep it unplugged and stored safely until you receive the manufacturer's remedy. If the product has already shown signs of overheating, sparking, or discoloration, handle it carefully and consider contacting your local fire department for guidance on safe disposal.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.