Portable Inverter Generators
CPSC Recall #18-055 - December 7, 2017
Recall Summary
| Recall Number | 18-055 |
| Recall Date | December 7, 2017 |
| Remedy Type | Repair |
| Units Affected | About 4,500 |
| Importer | MWE Investments of Columbus, Ohio |
| Manufactured In | China |
Where It Was Sold
| Online at Amazon.com |
| apelectricgenerators.com |
| Climate Right.com |
| Homedepot.com |
| Houzz.com |
| Menards.com |
| PowerEquipmentDirect.com |
| and Walmart.com from June 2017 through October 2017 for between $580 and $600. |
Product
Portable Inverter Generators
Description
This recall involves Westinghouse iGen2500 and iPro2500 portable inverter generators used to power appliances, cell phones or other electronic devices. The iGen2500 has a bright blue plastic cover and has “Westinghouse iGen2500” printed in white lettering on the side and on the front of the generator. The Westinghouse iPro2500 has a plastic gray cover. “Westinghouse iPro2500” is printed in white lettering on the side and front of the generator. The number of watts is also printed on the side. It reads 2200 Running Watts and 2500 Peak Watts. The generators measure about 20 inches long by 18 wide inches by 11 inches tall. They weigh about 49 pounds.
Hazard
The portable generators can overheat, posing a fire hazard to consumers.
Incidents & Injuries
The firm has received four reports of the recalled generators overheating and catching on fire. No injuries have been reported.
Remedy Instructions
Consumers should immediately stop using the recalled generators and contact MWE Investments to arrange for a free repair.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident, they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.