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Polaris recreational off-highway vehicles (ROVs)

CPSC Recall #17-102 — March 2, 2017

Recall Summary

Recall Number17-102
Recall DateMarch 2, 2017
Remedy TypeRepair
Units AffectedAbout 13,500 (The RZR Turbo and RZR 900 and 1000 have previously been recalled.)
ImporterPolaris Industries Inc., of Medina, Minn.
Manufactured InMexico and U.S.

Where It Was Sold

Polaris dealers nationwide from August 2015 through February 2017 for between $12
800 and $24
000.

Product

Polaris recreational off-highway vehicles (ROVs)

Description

This recall involves model year 2016 and 2017 RZR 900, 1000, Turbo and GENERAL 1000 recreational off-road vehicles (ROVs). “Polaris” is printed on the front grill and “RZR” or “GENERAL” is printed on the side of the rear cargo area. The ROVs were sold in various colors. The following models are included in the recall.   Model Year Model Number Model 2016 R16RGE99A7 POLARIS GENERAL 1000 EPS INDY RED 2016 R16RGE99AE POLARIS GENERAL 1000 EPS DELUXE ORANGEBURST 2016 R16RGE99AV POLARIS GENERAL 1000 EPS VELOCITY BLUE LE 2017 R17RGE99A7 POLARIS GENERAL 1000 EPS INDY RED 2017 R17RGE99A9 POLARIS GEN 1000 EPS HUNTER ED CAMO 2017 R17RGE99AM POLARIS GEN 1000 EPS DXE TITANMATTEMETAL 2017 R17RGE99AW POLARIS GENERAL 1000 EPS WHITE LIGHTNING 2017 R17RHE99AU POLARIS GENERAL 4 1000 EPS SILVER PEARL 2016 Z16VAA87A2 RZR 900 WHITE LIGHTNING 2016 Z16VAE87AL RZR 900 EPS TRAIL STEALTH BLACK 2016 Z16VAE87AU RZR 900 EPS TRAIL MATTE TURBO SILVER 2016 Z16VAX87AM RZR 900 EPS XC EDITION TITANIUM M METALLIC 2016 Z16VBA87A2 RZR S 900 WHITE LIGHTNING 2016 Z16VBA87AB RZR S 900 PAINT BLUE FIRE 2016 Z16VBE87AE RZR S 900 EPS SPECTRA ORANGE 2016 Z16VBE87AS RZR S 900 EPS MATTE SUNSET RED 2016 Z16VBE99AB RZR S 1000 EPS BLUE FIRE METALLIC 2016 Z16VBE99AK RZR S 1000 EPS BLACK PEARL 2016 Z16VBE99AW RZR S 1000 EPS MATTE WHITE LIGHTNING 2016 Z16VCE87AE RZR 4 900 EPS SPECTRA ORANGE 2016 Z16VCE87AS RZR 4 900 EPS MATTE SUNSET RED 2016 Z16VDE99AM RZR XP 1000 EPS TITANIUM MATTE METALLIC 2016 Z16VDE99AS RZR XP 1000 EPS SUNSET RED 2016 Z16VDM99AM RZR XP 1000 EPS HIGH LIFTER TITANIUM MATTE 2016 Z16VFE92AE RZR XP 4 TURBO EPS SPECTRA ORANGE 2016 Z16VFE92AH RZR XP 4 TURBO EPS GRAPHITE CRYSTAL 2016 Z16VFE92AS RZR XP 4 TURBO EPS MATTE SUNSET RED 2016 Z16VFE92AW RZR XP 4 TURBO EPS MATTE WHITE LIGHTNING 2016 Z16VFE99AM RZR XP 4 1000 EPS TITANIUM MATTE METALLIC 2016 Z16VFE99AS RZR XP 4 1000 EPS SUNSET RED 2016 Z16VFM99AM RZR XP 4 1000 EPS HIGH LIFTER ED TITANIUM M 2017 Z17VAA87A2 RZR 900  WHITE LIGHTNING 2017 Z17VAE87AB RZR 900  EPS BLUE FIRE 2017 Z17VAE87AK RZR 900  EPS BLACK PEARL 2017 Z17VAX87AK RZR 900 EPS XC BLACK PEARL 2017 Z17VBA87A2 RZR S 900 WHITE LIGHTNING 2017 Z17VBE87AB RZR S 900 EPS VELOCITY BLUE 2017 Z17VBE87AK RZR S 900 EPS BLACK PEARL 2017 Z17VBE99AL RZR S 1000 EPS STEALTH BLACK 2017 Z17VBE99AR RZR S 1000 EPS INDY RED 2017 Z17VCE87AB RZR 4 900 EPS VELOCITY BLUE 2017 Z17VCE87AK RZR 4 900 EPS BLACK PEARL 2017 Z17VDE92AK RZR XP TURBO EPS CRUISER BLACK 2017 Z17VDE92AM RZR XP TURBO EPS TITANIUM MATTE METALLIC 2017 Z17VDE99AM RZR XP 1000 EPS TITANIUM MATTE METALLIC 2017 Z17VDE99AW RZR XP 1000 EPS WHITE LIGHTNING 2017 Z17VDK99AK RZR XP 1000 EPS VELOCITY BLUE LE 2017 Z17VDM99AB RZR XP 1000 EPS HIGH LIFTER VEL BLUE 2017 Z17VDR99AZ RZR XP 1000 EPS BOULDERS ED MATTE GOLD 2017 Z17VFE92AK RZR XP 4 TURBO EPS CRUISER BLACK 2017 Z17VFE92AM RZR XP 4 TURBO EPS TITANIUM MATTE METALLIC 2017 Z17VFE99AM RZR XP 4 1000 EPS TITANIUM METALLIC 2017 Z17VFE99AW RZR XP 4 1000 EPS WHITE LIGHTNING 2017 Z17VFM99AB RZR XP 4 1000 EPS HIGH LIFTER ED VEL BLUE  

Hazard

The vehicle engine can misfire and the temperatures of the exhaust and nearby components can get too hot and cause the components to melt, and/or a contaminated brake master cylinder may cause unintended brake drag, posing burn and fire hazards.

Incidents & Injuries

Polaris has received 14 reports of vehicles catching fire related to the brake master cylinder and one report of fire and two reports of melting vehicle components related to an engine misfire. No injuries have been reported.

Remedy Instructions

Consumers should immediately stop using the recalled ROVs and contact Polaris for a free repair. Polaris is contacting all known purchasers directly, and consumers can check their VIN on the Polaris website.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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