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Pet Zone Laser Pointer & LED Ball Pet Toys

CPSC Recall #25-421 — August 7, 2025

Recall Summary

Recall Number25-421
Recall DateAugust 7, 2025
Remedy TypeRefund
Units AffectedAbout 15,400
ImporterDoskocil Manufacturing Company Inc., dba Petmate, of Arlington, Texas
Manufactured InChina

Where It Was Sold

Menards stores nationwide and online from September 2024 through March 2025 for about $4.

Product

Pet Zone Laser Pointer & LED Ball Pet Toys

Description

This recall involves Pet Zone-branded Laser Pointer & LED Ball pet toys, sold with six preinstalled button cell batteries. The laser pointer is white with blue paw prints and measures about 2.9 inches long. “Danger” and “Accession No. 2430278-000” is printed on a silver label located on the laser pointer tube. The motion-activated LED ball is clear and measures about 1.6 inches in diameter. The “PET ZONE” logo and “LASER POINTER & LED BALL” are printed on the front of the product packaging and “Item #:15712EAM” on the back. 

Hazard

The recalled pet toys violate the mandatory standard for consumer products containing button cell or coin batteries as required by https://www.cpsc.gov/Newsroom/News-Releases/2023/Making-Families-Safer-…’s Law because the LED-illuminated plastic sphere can break upon impact, making the button cell batteries easily accessible to children, posing an ingestion hazard. Swallowed batteries can cause serious injuries, internal chemical burns and death.

Incidents & Injuries

None reported

Remedy Instructions

Consumers should immediately stop using the recalled pet toys and contact Petmate for a full refund. Note: Button cell and coin batteries are hazardous. If disposing of or recycling button cell or coin batteries, do so in a manner that follows local hazardous waste procedures.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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