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Perfect Flame SLG Series Gas Grills

CPSC Recall #10-043 — November 18, 2009

Recall Summary

Recall Number10-043
Recall DateNovember 18, 2009
Remedy TypeReplace
Units Affected About 663,000 in the United States and about 1,700 in Canada
ManufacturerLucas Innovation Inc., of China
ImporterL G Sourcing, Inc., of North Wilkesboro, N.C.
Manufactured InChina

Where It Was Sold

Lowe's retail outlets nationwide from September 2005 through May 2009 for between $200 and $550 (U.S.) and in Canada from December 2007 through May 2009 for between $200 and $250 (CAN).

Product

Perfect Flame SLG Series Gas Grills

Description

The recalled grills are SLG series "Perfect Flame" brand outdoor propane or natural gas grills. The grills are stainless steel and painted black or gray metal. The model numbers affected by this recall are listed below. The model number can be found in the compartment under the cooking chamber. No other Perfect Flame model numbers are included in this recall. ModelReplacement BurnersReplacement LidSLG2006BYesNoSLG2006BNYesNoSLG2006CYesNoSLG2006CNYesNoSLG2007AYesYesSLG2007BYesYesSLG2007BNYesYesSLG2007DYesNoSLG2007DNYesNoSLG2008AYesYes 

Hazard

The burners can deteriorate causing irregular flames and the lids of some models can catch fire, posing fire and burn hazards to the consumer.

Incidents & Injuries

The firm has received about 40 reports of fires from the burners deteriorating and about 23 reports of the lids catching fire. The firm is aware of one report of an eye injury requiring surgery and 21 incidents of minor burns to the hands, arms or face.

Remedy Instructions

Consumers should immediately stop using the product and contact Lowe’s to receive free replacement burners and, depending on the model of the grill owned, a free replacement lid.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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