Pensi Fans
CPSC Recall #09-317 — August 19, 2009
Recall Summary
| Recall Number | 09-317 |
| Recall Date | August 19, 2009 |
| Remedy Type | Replace |
| Units Affected | About 1,300 |
| Manufacturer | The Modern Fan Co. Inc., of Ashland, Oregon |
| Manufactured In | China |
Where It Was Sold
| Internet retailers |
| lighting showrooms |
| fan specialty stores and electrical distributors nationwide from August 2008 through July 2009 for between $400 and $530. |
Product
Pensi Fans
Description
The recalled Pensi fans have model numbers beginning with or containing "PEN-AA-" or "PEN-GW-" and have an Aluminum/Anthracite or a Gloss White finish.
Hazard
The internal coupler that connects the down rod assembly to the motor can break and cause the fan to fall from the ceiling, posing an injury hazard to consumers.
Incidents & Injuries
The firm received four reports of incidents where the fan fell from the ceiling while operating. No injuries were reported.
Remedy Instructions
Consumers should immediately turn off the power to the fan to stop use and contact The Modern Fan Co. for assistance with model identification and a replacement coupler. Consumers are also advised to not allow anyone underneath the fan. In the event that a fan falls, consumers should immediately turn off the circuit breaker due to the possibility of exposed electrical wires.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.
Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.