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Penray, Super-X, and Service Pro cans of starting fluid

CPSC Recall #00-165 — August 16, 2000

Recall Summary

Recall Number00-165
Recall DateAugust 16, 2000
Remedy TypeRefund
Units AffectedAbout 113,000

Where It Was Sold

Automobile repair and rebuild shops sold the starting fluid nationwide from November 1999 through August 2000 for $2 to $3.

Product

Penray, Super-X, and Service Pro cans of starting fluid

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), The Penray Companies Inc., of Wheeling, Ill., is recalling about 113,000 cans of starting fluid, which is a lubricant to aid starting gas and diesel engines. The cans containing the starting fluid can leak as a result of internal to external corrosion. The starting fluid is extremely flammable and the leaking fluid poses a fire hazard. Direct contact with the product also can irritate the consumer's eyes and skin. Penray has received three reports of cans of the starting fluid leaking. No injuries have been reported. The recalled starting fluid was sold under the Penray, Super-X and Service Pro brand names in 10.1 ounce cans. The recalled cans have a number printed on the dome of the can ranging from 9305 through 9365. For consumers who purchased the starting fluid by the case, the production date is written on the side of the case. The cans are mostly black with white and red writing and black plastic caps. Automobile repair and rebuild shops sold the starting fluid nationwide from November 1999 through August 2000 for $2 to $3. Consumers should stop using the recalled starting fluid immediately. Place it in a well-ventilated area away from sparks or flames. Consumers should call Penray toll-free at (800) 323-6329 between 8:30 a.m. and 4:30 p.m. CT Monday through Friday for information on how to dispose of these cans, and how to get a refund.

Hazard

The cans containing the starting fluid can leak as a result of internal to external corrosion. The starting fluid is extremely flammable and the leaking fluid poses a fire hazard. Direct contact with the product also can irritate the consumer's eyes and skin.

Incidents & Injuries

Penray has received three reports of cans of the starting fluid leaking. No injuries have been reported.

Remedy Instructions

Consumers should stop using the recalled starting fluid immediately. Place it in a well-ventilated area away from sparks or flames. Consumers should call Penray toll-free at (800) 323-6329 between 8:30 a.m. and 4:30 p.m. CT Monday through Friday for information on how to dispose of these cans, and how to get a refund.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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