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Packaged Terminal Air Conditioners (PTAC) and Packaged Terminal Heat Pumps (PTHP)

CPSC Recall #17-094 — February 23, 2017

Recall Summary

Recall Number17-094
Recall DateFebruary 23, 2017
Remedy TypeRepair
Units AffectedAbout 94,000 (in addition, about 285,000 were previously recalled in December 2015 and 185,000 were previously recalled in November 2007)
ManufacturerCarrier Corporation, of Jupiter, Fla.
Manufactured InMexico and China

Where It Was Sold

HVAC dealers and factory-direct sales nationwide from January 2002 through December 2009 for between $425 and $675.  

Product

Packaged Terminal Air Conditioners (PTAC) and Packaged Terminal Heat Pumps (PTHP)

Description

This expanded recall involves Packaged Terminal Air Conditioners (PTAC) and Packaged Terminal Heat Pumps (PTHP) sold under the Bryant, Carrier and Fast brand names. Recalled units include those with original power cords and those that received a replacement  power cord as part of the 2007 recall. The recalled units have capacities of 7,000; 9,000; 12,000 and 15,000 BTUs and plug into 208/230 volt outlets. The following brands and eight models are being recalled: •   Carrier models 52CE, 52CQ, 52PE, 52PQ, 52PC, 52ME, 52MQ; •   Bryant models 840, 841, and 842; and •   Fast models 840, 841, and 842. Model and serial numbers are located on the ratings/data plate on the right front of the unit, underneath the removable front panel. A complete list of the serial numbers involved in this recall is available by calling Carrier or at www.carrier.com.

Hazard

The power cord plug of the packaged terminal air conditioners (PTAC) and packaged terminal heat pumps (PTHP) can overheat, posing a fire hazard to consumers.

Incidents & Injuries

Carrier has received 14 additional reports of overheating. No injuries have been reported in the additional incidents.

Remedy Instructions

Consumers should stop using and unplug the recalled units and contact Carrier to receive a free replacement cord.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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