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Oster French Door Countertop Ovens

CPSC Recall #25-475 — September 25, 2025

Recall Summary

Recall Number25-475
Recall DateSeptember 25, 2025
Remedy TypeRepair
Units AffectedAbout 1,290,000 (In addition, about 104,195 were sold in Canada)
ImporterSunbeam Products Inc., of Atlanta, Georgia
Manufactured InChina

Where It Was Sold

Bed Bath and Beyond
Costco
Walmart and other stores nationwide and online at Amazon.com and Overstock.com from August 2015 through July 2025 for between $140 and $250.

Product

Oster French Door Countertop Ovens

Description

This recall involves Oster French Door Countertop Ovens with model numbers TSSTTVFDXL, TSSTTVFDDG, TSSTTVFDMAF and TSSTTVFDDAF. The recalled ovens have a spring-loaded bilateral door made of glass with metal handles. A label on the backside of the oven identifies the model number. In addition, the original packaging has information identifying the model number. The four models differ in cooking options (e.g., air fryer) and control types (analog dials or digital push-button controls). “Oster” is engraved on the front bottom right of the oven.

Hazard

The oven’s doors can unexpectedly close, posing a burn hazard to consumers.

Incidents & Injuries

Sunbeam Products Inc. has received 95 reports of the doors unexpectedly closing, resulting in burn injuries to consumers, including two reports of second-degree burns.

Remedy Instructions

Consumers should immediately stop using the recalled countertop ovens and contact Sunbeam Products Inc. to receive a free repair kit. The repair kit will include a clip-on device that provides additional holding force to help keep the doors in the open position when reaching in the oven, along with repair instructions and a QR code link to an installation video. The repair kit does not require any tool to install.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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