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Organic Aromas Wintergreen Essential Oil

CPSC Recall #20-778 — September 10, 2020

Recall Summary

Recall Number20-778
Recall DateSeptember 10, 2020
Remedy TypeRefund, Replace
Units AffectedAbout 300
ManufacturerOrganic Aromas, of Taiwan
ImporterOrganic Aromas LLC, of Boise, Idaho
Manufactured InTaiwan

Where It Was Sold

Online at www.organicaromas.com from November 2017 through January 2020 for between $12 and $84.

Product

Organic Aromas Wintergreen Essential Oil

Description

This recall involves Organic Aromas Wintergreen Essential Oil in amber glass bottles with white or black caps.  The product is packaged in 10mL, 30mL, and 50mL sizes.  The firm name “Organic Aromas,” the firm’s logo, and “Wintergreen Pure Essential Oil,” along with the volume amounts are printed on the white label.  A 2mL size that was sold as part of a set of sample sizes of assorted oils and called the “Discovery Collection,” is also subject to this recall.  “WNTRGRN” is printed on a green label on the cap with the firm’s logo on the side of the package.

Hazard

The product contains the substance methyl salicylate which must be in child resistant packaging as required by the Poison Prevention Packaging Act (PPPA).  The packaging of the product is not child resistant, posing a risk of poisoning if the contents are swallowed by young children.

Incidents & Injuries

None reported.

Remedy Instructions

Consumers should immediately store the product in a safe location out of reach of children and contact Organic Aromas for store credit of the original purchase price or a replacement with any other essential oil of choice in the same size as the original purchase.  Organic Aromas is contacting all known purchasers directly.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund, Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund, Replace) at no cost to you.

Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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