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Octane Fitness XT-One elliptical cross trainers

CPSC Recall #18-734 — March 29, 2018

Recall Summary

Recall Number18-734
Recall DateMarch 29, 2018
Remedy TypeRepair
Units AffectedAbout 570
ImporterOctane Fitness, of Brooklyn Park, Minn.
Manufactured InTaiwan

Where It Was Sold

Specialty fitness stores
distributors and direct sales to commercial clubs and gyms nationwide from August 2015 through November 2017 for between about $8
000 and $10
500.

Product

Octane Fitness XT-One elliptical cross trainers

Description

This recall involves the Octane Fitness XT- One elliptical cross trainer. “Octane  Fitness” is printed on the rear of the keypad and the side of the cross trainer. The cross trainers measure 33 inches by 99 inches.  These standing elliptical cross trainers were sold in various shades of gray, green and orange. The machines have steel tubing with plastic shrouds and a 10 inch glass capacitive touch screen or a large LED display with integrated capacitive buttons. Only cross trainers with model numbers XT5700 are included in the recall. The model name XTOne is printed on the incline support column.

Hazard

The incline lead screw can shear off, causing the foot pedals to drop unexpectedly, resulting in a fall hazard to the user.

Incidents & Injuries

The firm has received seven reports of the foot pedal dropping unexpectedly, including one report of a scrape to the knee or leg area.

Remedy Instructions

Gym and Fitness Center operators  should immediately stop using these recalled cross trainers and contact Octane Fitness LLC for repair instructions. The firm is contacting all known purchasers of the recalled cross trainers directly.    

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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