NY Thermal (NTI) Trinity Tft and Slant/Fin CHS residential and commercial boilers
CPSC Recall #18-157 — May 15, 2018
Recall Summary
| Recall Number | 18-157 |
| Recall Date | May 15, 2018 |
| Remedy Type | Repair |
| Units Affected | About 16,000 (in addition, about 7,000 were sold in Canada) |
| Manufacturer | NY Thermal Inc., of Canada |
| Importer | NY Thermal Inc., of Canada |
| Manufactured In | Canada |
Where It Was Sold
| NTI professional wholesalers |
| heating and plumbing contractors and home appliance wholesalers nationwide from October 2011 through January 2018 for between $5 |
| 000 and $14 |
| 000. |
Product
NY Thermal (NTI) Trinity Tft and Slant/Fin CHS residential and commercial boilers
Description
This recall involves NY Thermal (NTI) manufactured gas boilers sold under the Trinity Tft and Slant/Fin CHS brand names used for residential and commercial use. The Trinity Tft models have the name “NTI” printed on the front and were sold in metallic-grey. The Trinity Tft60 through Tft250 model boilers measure 33 inches tall by 20 inches wide. The Trinity Tft300 through Tft399 model boilers measure 36 inches tall and 25 inches wide. The Slant/Fin CHS models have the name “Slant/Fin” and “CHS” printed across the front bottom and were sold in white. The Slant/Fin CHS-85 through CHS-250 model boilers measure 33 inches tall by 20 inches wide. The Slant/Fin CHS-300 through CHS-399 model boilers measure 36 inches tall and 25 inches wide. The model and UPC numbers are printed on the nameplate located on the right side of the boiler. The following model and UPC numbers are included in this recall: Brand Name Model UPC Trinity Tft Tft60 628233731005 Trinity Tft Tft85 628233731036 Trinity Tft Tft110 628233731067 Trinity Tft Tft155 628233731098 Trinity Tft Tft175 628233731128 Trinity Tft Tft200 628233731159 Trinity Tft Tft250 628233731180 Trinity Tft Tft300 628233731210 Trinity Tft Tft340 628233733467 Trinity Tft Tft399 628233731241 Slant/Fin CHS CHS-85 42541025395 Slant/Fin CHS CHS-110 42541025401 Slant/Fin CHS CHS-155 Not available Slant/Fin CHS CHS-175 42541025463 Slant/Fin CHS CHS-200 42541025470 Slant/Fin CHS CHS-250 42541025487 Slant/Fin CHS CHS-300 Not available Slant/Fin CHS CHS-340 Not available Slant/Fin CHS CHS-399 42541025500
Hazard
The grommet seal can reduce in size over time and dislodge during use and allow the boiler to emit carbon monoxide, posing a CO poisoning hazard.
Incidents & Injuries
The firm has received three reports of the grommet seal deteriorating or becoming dislodged and the boiler leaking condensation and carbon monoxide. No injuries have been reported.
Remedy Instructions
Consumers with recalled boilers should immediately contact the installer or distributor of the boiler to schedule a free repair. Consumers who continue use of the boilers while awaiting repair, should have a working carbon monoxide alarm outside of sleeping areas and on every level of the home.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.