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Nutrex pressure cookers™

CPSC Recall #18-752 — August 2, 2018

Recall Summary

Recall Number18-752
Recall DateAugust 2, 2018
Remedy TypeRepair
Units AffectedAbout 700
ImporterRena Ware International Inc., of Bellevue, Wash.
Manufactured InSouth Korea

Where It Was Sold

Through Rena Ware sales representatives from December 2015 through June 2018 for between $750 and $820.

Product

Nutrex pressure cookers™

Description

This recall involves Nutrex pressure cookers with model number 2153. The pressure cookers are silver colored with black handles. A blue gasket is attached on the inside of the cover. Model number 2153.DW, the month and year of production and Rena Ware are stamped on the bottom of the unit. “DONG WON” is stamped on the base of the main valve. “DWM” is stamped on the blue gasket.  

Hazard

The recalled pressure cookers can discharge steam at lower pressures than intended, posing a burn hazard to consumers.

Incidents & Injuries

The firm has received 13 reports of unintended depressurization, including five reported burn injuries.

Remedy Instructions

Consumers should immediately stop using the recalled pressure cookers and contact Rena Ware for a free repair. Rena Ware is contacting all known purchasers directly.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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