Northern Tool & Equipment Powerhorse 13000ES Portable Generators
CPSC Recall #21-086 — February 24, 2021
Recall Summary
| Recall Number | 21-086 |
| Recall Date | February 24, 2021 |
| Remedy Type | Repair |
| Units Affected | About 3,640 |
| Importer | Northern Tool & Equipment Company Inc., of Burnsville, Minn. |
| Manufactured In | China |
Where It Was Sold
| Northern Tool & Equipment stores nationwide and online at www.northerntool.com from July 2016 through September 2020 for about $1 |
| 850. |
Product
Northern Tool & Equipment Powerhorse 13000ES Portable Generators
Description
This recall involves Northern Tool & Equipment Powerhorse 13000ES Portable Generator Model #799215. The gasoline generator is blue with white Powerhorse logos, a black frame and two wheels. Powerhorse 13000ES is printed in white on the top front. Serial numbers for the recalled generators are listed in the chart below. The serial number is located on the lower left of the frame. Model Number Model Description Serial Number Range 799215 Powerhorse 13,000-Watt Generator 2016 Units: 205160001 – 211160248 2017 Units: 210170001 – 211170248 2018 Units: 206180001 – 211180124 2019 Units: 208190001 – 211190124 2020 Units: 203020001 – 208200124
Hazard
The portable generators have a wiring error which can result in an electrical shock to users.
Incidents & Injuries
NTE has received one report of an incorrect wiring connection. No injuries have been reported.
Remedy Instructions
Consumers should immediately stop using the recalled generators and contact Northern Tool & Equipment to schedule a free repair by an authorized dealer.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
No — you should stop using the product entirely, not just unplug it. Electric shock and fire hazards in recalled electrical products often involve internal wiring defects, faulty components, or insulation failures that can cause harm even after the product has been off for a period of time. Do not attempt to repair the product yourself. Keep it unplugged and stored safely until you receive the manufacturer's remedy. If the product has already shown signs of overheating, sparking, or discoloration, handle it carefully and consider contacting your local fire department for guidance on safe disposal.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.