Neon one wheel electric skateboards
CPSC Recall #19-020 - October 24, 2018
Recall Summary
| Recall Number | 19-020 |
| Recall Date | October 24, 2018 |
| Remedy Type | Label, New Instructions |
| Units Affected | About 10,000 |
| Importer | Yvolve Sports Ltd, of Torrance, Calif. |
| Manufactured In | China |
Where It Was Sold
| Walmart |
| Toys “R” Us and online at Amazon.com from October 2017 through September 2018 for about $500. |
Product
Neon one wheel electric skateboards
Description
This recall involves the Neon Nitro 8, a self-balancing, single-wheeled, battery-powered, electric skateboard from Yvolve Sports under the Neon brand. The product is powered by the user placing one foot on the rear and front decks, gaining balance and then shifting their weight backwards or forwards to control the speed. “Neon” is printed on the skateboard.
Hazard
The tire on the skateboard can deflate, posing a fall hazard to the user.
Incidents & Injuries
The firm has received 128 reports of flat tires. No injuries have been reported.
Remedy Instructions
Consumers should stop using the skateboards immediately and contact Yvolve Sports to receive a new permanent warning label and updated instructions on how to properly inflate the tire. New instructions can also be obtained through the firm’s website at https://www.neonlyghts.com/pub/media/manuals/Neon_Nitro_8_IM.pdf
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Label, New Instructions at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Label, New Instructions) at no cost to you.
Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.