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"Nature's Preserves" "Home Fragrance Filled" and "Spring Hydrangea" candles

CPSC Recall #01-101 — March 7, 2001

Recall Summary

Recall Number01-101
Recall DateMarch 7, 2001
Remedy TypeRefund, Replace
Units AffectedAbout 2.8 million

Where It Was Sold

Bath & Body Works and The White Barn Candle Co. stores nationwide sold these candles from June 1999 through January 2001 for between $15 and $25.

Product

"Nature's Preserves" "Home Fragrance Filled" and "Spring Hydrangea" candles

Description

WASHINGTON, D.C.- In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Xanadu Candle Co., of Guatemala City, Guatemala, is voluntarily recalling about 2.8 million candles. These candles can burn with a high flame, posing a fire and burn hazard to consumers. Xanadu Candle Co. has received seven reports of candles burning with high flames resulting in minor burns to consumers. These candles were all sold in glass containers. A label on the bottom of these candles reads, "Nature's Preserves™" "Home Fragrance Filled" or "Spring Hydrangea." The "Nature's Preserves™" candles include a 16-ounce canning jar container filled with imitation fruit, a 10-ounce round container filled with imitation flowers, jars containing candy corn or jelly beans, containers filled with star or tree shapes, square-shaped jars containing imitation vegetables, and "Beauty In Bloom™ Botanical" candles. The "Home Fragrance" candles are sold in iced tea/lemonade glasses, champagne flutes and sherbet glasses. The "Spring Hydrangea" candles were round containers filled with imitation flowers. The bottom label on all the candles reads, "Trim wick to 1/4" before each lighting," "The White Barn Candle Co." and/or "Bath & Body Works." Bath & Body Works and The White Barn Candle Co. stores nationwide sold these candles from June 1999 through January 2001 for between $15 and $25.Consumers should stop using these recalled candles immediately and return them to any Bath & Body Works or The White Barn Candle Co. store for store credit for the price of the candle and a $5 coupon, or for a cash refund. For more information, call Bath & Body Works/The White Barn Candle Co. at (800) 395-1001 between 8:30 a.m. and 5:30 p.m. ET Monday through Friday.This recall does not apply to the 5.6 oz "Nature's Preserves™" candles, which resemble small glass canning jars. This recall also does not apply to Nature's Preserves™" Beauty in Bloom™" candles (small glass jars with imitation flowers), if there is a code on the bottom label that ends in either the letter "X" or "N."

Hazard

These candles can burn with a high flame, posing a fire and burn hazard to consumers.

Incidents & Injuries

Xanadu Candle Co. has received seven reports of candles burning with high flames resulting in minor burns to consumers. 

Remedy Instructions

Consumers should stop using these recalled candles immediately and return them to any Bath & Body Works or The White Barn Candle Co. store for store credit for the price of the candle and a $5 coupon, or for a cash refund. 

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund, Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund, Replace) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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