Natural Sense Foam Blocks with Cotton Cover (Mattresses)
CPSC Recall #09-756 — July 22, 2009
Recall Summary
| Recall Number | 09-756 |
| Recall Date | July 22, 2009 |
| Remedy Type | Replace |
| Units Affected | About 140 |
| Manufacturer | Foamorder.com, of San Francisco, Calif. |
| Manufactured In | United States |
Where It Was Sold
| Online at www.foamorder.com from July 2007 through May 2009 for between $225 and $1 |
| 420. |
Product
Natural Sense Foam Blocks with Cotton Cover (Mattresses)
Description
This recall involves the Natural Sense foam blocks with cotton covers intended to be used as a mattress. The foam block was sold in the following sizes:SizeDimensionsTwin(38"x75")Twin Long(38"x80")Full(53"x75")Full Long(53"x80")Queen(60"x80")Cal. King(72"x84")E. King(76"x80")Foam mattresses that have a cover with a gold ribbon pattern and a label stating "This mattress meets the requirements of 16 CFR Part 1633 (federal flammability (open flame) standard for mattress sets) when used without a foundation or with foundations" are not included in this recall.
Hazard
The foam blocks with cotton covers (intended to be used as mattresses) fail to meet the mandatory federal open flame standard for mattresses, posing a fire hazard to consumers.
Incidents & Injuries
None reported.
Remedy Instructions
Consumers should immediately contact Foamorder.com to determine if their mattress is included in the recall, and if it is, to receive a free additional cover to be placed over their mattress.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.