Mr. Coffee® Single Cup Brewing System
CPSC Recall #12263 — August 29, 2012
Recall Summary
| Recall Number | 12263 |
| Recall Date | August 29, 2012 |
| Remedy Type | Replace |
| Units Affected | 520,000 in the United States and 80,700 in Canada |
| Importer | Sunbeam Products Inc. d/b/a Jarden Consumer Solutions ("JCS"), of Boca Raton, Fla. |
| Manufactured In | China |
Where It Was Sold
| Mass merchandisers nationwide |
| including Bed Bath & Beyond |
| Brandsmart |
| JC Penney |
| Kmart |
| Lowe's |
| Target and Walmart |
| and online at www.mrcoffee.com from September 2010 through August 2012 for between $60 and $80. |
Product
Mr. Coffee® Single Cup Brewing System
Description
The brewing chamber on KG1 coffeemaker models can unexpectedly open and expel hot water and coffee grounds while user is making coffee. Burn injuries have been reported.
Hazard
A build-up of steam in the water reservoir can force the brewing chamber open and expel hot coffee grounds and water, posing a burn hazard.
Incidents & Injuries
JCS has received 164 reports of the brewing chamber opening due to steam pressure, including approximately 59 reports in the U.S. and two in Canada of burn injuries to consumers' face, upper torso and hands.
Remedy Instructions
Consumers should immediately stop using the recalled coffee brewer and contact JCS to receive instructions on how to obtain a free replacement unit.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.